Privacy Policy Pyndora.com

Version 1.0

This page was last updated on 31-03-2025.

We assume that you trust us. We therefore see it as our responsibility to protect your privacy. On this page, we inform you about which data we collect when you use our website, why we collect this data, and how we use it to optimize your user experience.

This privacy policy applies to the services of Pyndora.com; Pyndora.com is therefore not responsible for the privacy policies of other sites and sources. By using our website, you accept our privacy policy.

Pyndora.com respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

Our use of collected data

Use of our services

When you sign up for one of our services, we ask you to provide personal data. This data is used to be able to carry out our service. The data is stored on PYNDORA's own secure servers or those of a third party. We will not combine this data with other personal data we have.

Communication

When you send us an email or other messages, it is possible that we keep those messages. Sometimes we ask you for your personal data that is relevant to the specific situation. This allows us to process your request and respond to your inquiry. The data is stored on PYNDORA's own secure servers or those of a third party. We will not combine this data with other personal data we have.

Cookies

We collect data for research in order to gain better insight into our customers, so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help analyze how users utilize the site. The information generated by the cookie about your use of the website may be transferred to PYNDORA's own secure servers. or those of a third party. We use this information to track how you use the website, to compile reports on website activity, and to provide other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent for this.

Third parties

The information is not shared with third parties except for web applications that we use for our online store. This data will only be used for the purpose of the respective application and will not be further distributed. Furthermore, in some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use of and the features on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data

We offer all visitors the possibility to view, change, or delete all personal information that has been provided to us at different times.

Modify/unsubscribe newsletter service

At the bottom of every mailing, you will find the option to update your information or to unsubscribe.

Adjust/unsubscribe communication

If you want to adjust your data or have yourself removed from our files, you can contact us. See the contact details below.

SMS marketing We use an SMS platform, to which the following terms apply. By subscribing to our SMS marketing and notifications, you agree to these terms.

By entering your phone number at checkout and initiating a purchase, registering through our registration form, or a keyword, you agree that we may send you SMS messages (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition for a purchase. Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, a company from the European Union with an office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending the SMS messages, your phone number will be passed on to an SMS operator to carry out their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply STOP to any mobile message you receive from us or use the unsubscribe link we have provided in one of our messages. You understand and agree that alternative methods to unsubscribe, such as using alternative words or requests, are not considered a reasonable way to unsubscribe. Message and data rates may apply.

For questions, you can text "HELP" to the number from which you received the messages. You can also contact us for more information. If you want to unsubscribe, follow the procedures above.

Disable cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Currency

All prices and fees listed on our website are in British Pounds (GBP). All transactions are conducted in British Pounds, where applicable. Please note that any currency conversion fees are the responsibility of the customer.

AVG and compliance with legal requirements

At Pyndora, we are committed to protecting your personal data and ensuring that our practices comply with the General Data Protection Regulation (GDPR) and relevant consumer protection laws in the United Kingdom.

We collect and process personal data only when we have a legal basis to do so, including your consent, the performance of a contract, legal obligations, or legitimate interests.

According to the GDPR, you have rights, including the right to access, rectify, erase, and restrict the processing of your personal data.

By using our services, you agree to our privacy practices and acknowledge that we comply with the applicable consumer protection laws in the United Kingdom.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:

Company name: PYNDORA  
Address: Kazemat 11, 3905NR Veenendaal, Netherlands 
E-mail: info@pyndora.com
Contact form: Click here
Phone: +31619187249
Chamber of Commerce number: 96349476
VAT number: NL867572966B01
Customer Service: Monday through Friday between 09:00 and 17:00